To register as a buyer, click the Sign Up button at the top of the website or visit the How You Become a Buyer page. Both options will take you to the registration form. Once we’ve reviewed and approved your application, you’ll gain access to the platform.

No, registering as a buyer on Pavoon is completely free of charge.

Use the search bar at the top of the Pavoon homepage to find specific products or suppliers. You can also browse through categories in the catalog for a broader search.

The prices on Pavoon are not always fixed. They serve as a guideline and can be negotiated directly with the seller. In some cases, this may even result in a lower price. Prices are displayed in your local currency for reference, but final prices are set by suppliers in Indonesian Rupiah (IDR).

Yes, Pavoon allows buyers to contact suppliers directly through the platform. If preferred, we can also act as an intermediary to facilitate communication and ensure smooth negotiations. This option is ideal for buyers or suppliers who prefer additional support during the process.

Include product details, required quantity, delivery preferences, and any specific requirements to help suppliers respond effectively.

Yes, Pavoon can assist with international shipping by connecting you with trusted logistics partners. Contact us for more details or support.

Pavoon verifies suppliers before they join the platform to ensure reliability. Additionally, you can review their profiles, certifications, and product details to assess their credibility.

Pavoon ensures suppliers meet our standards before joining the platform, but product quality ultimately depends on the supplier. If desired, we can arrange or conduct quality checks to provide additional assurance.

Yes, Pavoon offers a service to assist with bulk or customized orders. We connect you with suppliers who can meet your requirements and provide additional support to ensure smooth coordination. This service can be included in your subscription plan or arranged separately.

If you need assistance, you can use the contact form on our Contact page. For logged-in buyers, a dedicated email address and phone number are available in your account dashboard for faster support.