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Preguntas frecuentes del proveedor

To register as a supplier, click the "Sign Up" button at the top of the website or visit the How You Become a Supplier page. Both options will take you to the registration form. After submitting your application, we will review it and contact you to guide you through the next steps.

You’ll need to provide your business details, a valid license or registration number, and contact information. Additional documents may be requested during the review process.

Yes, suppliers pay a monthly subscription fee based on their chosen plan. Additionally, there is a one-time registration fee of IDR 1,250,000 to cover the onboarding process and ensure that suppliers joining the platform are committed to long-term success. This fee supports Pavoon’s efforts in building a reliable and professional platform.

Once your registration is approved, our team will contact you to guide you through the process of adding your products. We assist with creating compelling product descriptions and ensure your products are well-presented to attract buyers on the platform.

You provide the minimum price you want to receive for your products. Pavoon uses this information to set prices that are tailored to the market, ensuring you achieve the highest possible profit.

Pavoon promotes your products to a global audience, leveraging its platform to showcase your offerings and facilitate direct connections with international buyers.

Product descriptions should be clear, detailed, and highlight key features, such as size, materials, and usage. Photos must be high-quality, well-lit, and show the product from multiple angles. If you need assistance with descriptions, content, or images, Pavoon offers this service as part of select plans. For exact specifications on image dimensions and descriptions, please refer to our Supplier Guidelines page.

When a buyer contacts you, respond promptly and provide all requested details, such as product availability, pricing, and shipping options. Pavoon supports you throughout the process to ensure smooth communication and successful transactions.

Yes, Pavoon can assist with shipping and logistics by connecting you with trusted logistics partners. We help ensure that your products reach buyers efficiently and reliably.

For technical or account support, visit our Supplier Support page to find contact details and submit your request. Our team is ready to assist you.